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Refund Policy

Last updated: 14 October 2026

In short

  • If your card is not issued, you get a full refund of the total amount you paid.
  • Ask for a refund with the Request a refund form below, or call our refund department.
  • The refund goes back to the same account or UPI ID you paid from.

1. What this policy covers

This policy applies to the one-time Card Issuance & KYC Fee paid on this website when you apply for a Digi Credit Cards card.

CardIssuance & KYC feeGST (18%)Total paid
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2. When you get a refund

If your card is not issued, you get your total refund — the full amount you paid, including GST.

3. How to get your refund

  1. Fill the Request a refund form below with your name, the mobile number you applied with, and your concern. Logged-in customers can also use the Request a refund button in their account.
  2. Or call our refund department on the number shown on this page.
  3. Our refund team checks your application and contacts you on your mobile number.
  4. The refund is sent to the same account, card or UPI ID used for the payment.

Request a refund

+91

4. Contact us

Digi Credit Cards
Plot No 72, 70A, Near BMW showroom, Sector 1, Shiravane, Nerul, Navi Mumbai, Maharashtra 400706

5. Changes to this policy

We may update this policy from time to time. The version shown on this page at the time of your payment applies to your application.